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Headquartered in Buffalo, N.Y., Troy & Banks helps clients recover refunds for billing errors that may have happened in the past and make sure that those errors do not reoccur in the future. Troy & Banks is a professional cost management and consulting firm specializing in solutions to reduce utility (electricity, gas, water, sewer, propane) and telecommunication expenses. 

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By hiring former utility, telecommunications and Public Service Commission employees, Troy & Banks' auditors are able to identify mistakes in utility and telecommunication rates, tariffs, and service options. Troy & Banks' services has expanded beyond auditing to provide assistance for all your energy needs. Services include energy procurement programs, energy curtailment programs, street light auditing, and cable franchise fee audits.

Here are some of the services we can provide for you:

• Contingency-based forensic audit on your utility and telecommunication bills:  Our fees are paid from the refund or reduction in the costs charged to your organization.  We only get paid when you get a refund or savings.

• Assistance with the confusing energy market:  Did you choose the right Energy Supply Company (ESCO)?  There is no legal cap on what ESCO's can charge you for your energy.  Are you paying too much?  Can you get cheaper energy with another company?  Let Troy & Banks help you find out.

• Street light audits: Municipalities often pay for streetlights that don't exist and/or don't work.  Troy & Banks will determine what you should be paying.

• Curtailment (Demand Response) programs: Companies can receive monetary compensation by reducing their electric load during peak demand times.  Are you eligible?  We can help you find out.

• Cable Franchise Fee audits:  Is your municipality being underpaid from your cable franchise provider?  Are you entitled to increased revenue?  Our audit will determine if you are owed additional fees.