Protect yourself with Troy & Banks' Utility and Telecom Audits
Many utility and telecommunication billings contain errors. Most in-house auditors do not have the time or expertise to carefully review the complex billing issues. This is where Troy & Banks steps in as your smart solution.
So how does the audit process begin? First, we need a simple one-page contract and a letter of authorization. No small print, no hidden agenda, no big Latin words you cannot pronounce - just a simple one- page contract. After that, we need the most recent copy of your utility and telecommunication bills. That's all you have to do. Really.
Our expert analysts and consultants then step in and carefully review up to six years of billings for mistakes and illegal charges. Many of our auditors worked for utility and telecommunication companies or public service commissions prior to joining our firm. This means they are able to catch mistakes other auditors might have overlooked. The typical audit process usually lasts six months. The best part of it all? We are paid on a contingency basis, which means if we do not find any refunds or overcharges, our services are free. If we find overcharges, which we usually do, we receive a percentage of your refund. Our audits are eligible for all telecommunication and utility billings including gas, electric, cable, steam, water, local, long-distance and cellular phones.
Troy & Banks | 2216 Kensington Ave. at Saratoga | Buffalo, NY 14226-4812
Ph: (800)-499-8599 Fax: (716) 839-4452
