Continuing Developmental Services receives substantial refund from utility and telephone audit

Buffalo, NY – Continuing Developmental Services Inc. (CDS) has become another satisfied client of Troy & Banks, Inc. Troy & Banks was chosen to audit CDS’ utility and phone bills in the hopes of recovering overcharges due to utility and phone billing errors.

Located in Webster, New York, CDS is a non-for-profit organization that provides quality services to more than 1,500 people who live with developmental disabilities. Their mission is to support those who have developmental disabilities, while helping them to achieve their personal dreams.

Troy & Banks reviewed CDS’ utility and phone accounts to pinpoint and calculate potential billing errors and overcharges by their utility or telecommunications providers. During the course of the audit, Troy & Banks identified and recovered over $19,000 in overcharges on CDS’ utility and phone accounts, as well as another $24,000 due to a rate error. Sankar Sewnauth, President & CEO of CDS was very pleased at this discovery. Sewnauth states, “These are significant dollars that will go directly to help us continue to provide valuable programs & services that assist people with developmental disabilities.”

“Troy & Banks is happy to recover this money for CDS and provide them with additional dollars that will further their important work in the Rochester community,” notes Thomas Ranallo, President of Troy & Banks.

Troy & Banks employs auditors who have the experience and expertise to find errors in bills that most people would fail to notice. Troy & Banks’ expert analysts, many of whom have worked for utility and telecommunication companies prior to joining Troy & Banks, carefully review up to six years of billings for mistakes and potential overcharges. If overcharges are found, refunds are returned to the client.

About Troy & Banks, Inc.: Since 1992, Troy & Banks, Inc. has saved its clients over $200 million in utility and telecommunications fees. Other recent clients include: Rochester City School District, WXXI, Amtrak, The New York Stock Exchange, U.S. Postal Service, and M&T Bank. Headquartered in Buffalo, N.Y., Troy & Banks Inc. serves clients nationwide with representatives in ten states. For more information, please call Thomas Ranallo at 1-800-499-8599 or visit www.troybanks.com.

Shares methods on energy expense reduction and tips for energy efficiency

Buffalo, NY—Troy & Banks recently presented at the National HFTP Club and Hotel Controllers Conference in Orlando, FL.  Troy & Banks’ President Thomas Ranallo and Brandon Jonas, Director of Marketing & Public Relations, discussed energy management and green initiatives and how that relates to the hospitality industry.

Hospitality Financial & Technology Professionals (HFTP) organizes the annual conference in an effort to help hospitality, club, and other related business personnel share information and provide a place for them to establish new contacts.  Presenting for the first time, Ranallo and Jonas shared tips to reduce energy expenses and ways to become more energy efficient.  “We were excited to have the opportunity to help these hotels and country clubs reduce their energy expenses so that they can cut costs, not quality,” notes Ranallo.

Troy & Banks employs auditors who have the experience and expertise to find mistakes in bills that most people would fail to notice. Troy & Banks’ expert analysts, many of whom have worked for utility and telecommunication companies prior to joining Troy & Banks, carefully review up to six years of billings for mistakes and potential overcharges. If overcharges are found, refunds are returned to the client.

About Troy & Banks, Inc.: Since 1992, Troy & Banks, Inc. has saved its clients over $200 million in utility and telecommunications costs. Other recent clients include: Shaw Industries, Olympic Regional Development Authority – Lake Placid, Amtrak, The New York Stock Exchange, U.S. Postal Service, and M&T Bank. Headquartered in Buffalo, NY, Troy & Banks, Inc. serves clients nationwide with representatives in 10 states. For more information, please call Thomas Ranallo at 1-800-499-8599 or visit www.troybanks.com.

About Hospitality Financial & Technology Professionals: Headquartered in Austin, Texas, HFTP is a professional association for the hospitality and hospitality-related industries.  Organized for personnel in the financial and technological areas of hospitality, HFTP provides educational events, networking opportunities, and certifications to their members.  More information can be found at www.hftp.org.

Local firm chosen to audit utility bills

Buffalo, NY— As tax season draws to a close, the New York State branch of government responsible for collecting taxes has chosen a local company to audit its utility bills. The New York State Department of Taxation and Finance (NYS DTF) has selected Troy & Banks to audit its utility bills for possible billing errors.

Headquartered in Albany, New York, the NYS DTF is the agency that oversees the finances of New York State. In State Fiscal Year 2008-2009, the NYS DTF collected almost $58.3 billion from State-imposed taxes and fees.

Troy & Banks employs auditors who have the experience and expertise to find mistakes in bills that most people would fail to notice. Troy & Banks’ expert analysts, many of whom have worked for utility and telecommunication companies prior to joining Troy & Banks, carefully review up to six years of billings for mistakes and potential overcharges. If overcharges are found, refunds are returned to the client.

About Troy & Banks, Inc.: Since 1992, Troy & Banks, Inc. has saved its clients over $200 million in utility and telecommunications costs. Other recent clients include: Buffalo Public Schools, Olympic Regional Development Authority – Lake Placid, Amtrak, The New York Stock Exchange, U.S. Postal Service, and M & T Bank. Headquartered in Buffalo, NY, Troy & Banks, Inc. serves clients nationwide with representatives in 10 states. For more information, please call Thomas Ranallo at 1-800-499-8599 or visit www.troybanks.com.

Upstate New York Transplant Services receives substantial refund from electric audit

Buffalo, NY — Upstate New York Transplant Services (UNYTS) has become another satisfied client of Troy & Banks, Inc. Troy & Banks was chosen to audit UNYTS’ utility bills in the hopes of recovering overcharges due to utility billing errors.

Troy & Banks reviewed UNYTS’ electric accounts to pinpoint and calculate potential billing errors and overpayments that could be recovered from their electric provider. During the course of the audit, Troy & Banks identified and recovered over $30,000 in overcharges on UNYTS’ electric accounts due to a rate error. Arthur Kurkowski, C.P.M., Purchasing Manager for UNYTS, was very pleased at this discovery. Kurkowski states that these results were “truly extraordinary.” “Troy & Banks is happy to recover this money for UNYTS and provide them with additional dollars that will further their important work in the Buffalo community,” notes Thomas Ranallo, President of Troy & Banks.

Troy & Banks employs auditors who have the experience and expertise to find mistakes in bills that most people would fail to notice. Troy & Banks’ expert analysts, many of whom have worked for utility and telecommunication companies prior to joining Troy & Banks, carefully review up to six years of billings for mistakes and potential overcharges. If overcharges are found, refunds are returned to the client.

About Troy & Banks, Inc.: Since 1992, Troy & Banks, Inc. has saved its clients over $200 million in utility and telecommunications costs. Other recent clients include: Buffalo Public Schools, Olympic Regional Development Authority – Lake Placid, Amtrak, The New York Stock Exchange, U.S. Postal Service, and M&T Bank. Headquartered in Buffalo, NY, Troy & Banks, Inc. serves clients nationwide with representatives in 10 states. For more information, please call Thomas Ranallo at 1-800-499-8599 or visit www.troybanks.com.

About Upstate New York Transplant Services: Upstate New York Transplant Services (UNYTS), headquartered in Buffalo, NY, is among the leading procurement organizations in the United States. UNYTS operates as a non-profit serving the eight counties of Western New York and works to assist donor families, coordinate the donation process, and increase knowledge and awareness within the community regarding transplantation and blood donation.

Local company chosen to audit utility and telecommunications bills

Buffalo, NY – As the 2010 Winter Olympics in Vancouver are underway, a regional training center for Olympic athletes has chosen a local company to audit its utility and telecommunications bills.  The Olympic Regional Development Authority (ORDA) has selected Troy & Banks to audit its utility and phone bills for possible billing errors.

Located in Lake Placid, New York, the ORDA is the New York State agency that oversees the U.S. Olympic Training Site. Home to Whiteface Mountain, the Olympic Sports Complex, and the Olympic Jumping Complex, the Olympic Training Site welcomes athletes from around the world for training and competitions, including several World Cup Events. The Site is also home to the Olympic Center, location of the 1980 “Miracle on Ice,” where the U.S. Men’s hockey team defeated the favored Soviet Union on its way to winning the gold medal.

“Troy & Banks is excited to work with the ORDA, an agency that supports athletes from around the world and helps to preserve the Olympic dream,” states Thomas Ranallo, President of Troy & Banks.

Troy & Banks will review ORDA’s utility and telecommunication accounts, dating back to six years, to reclaim money from possible billing errors. Troy & Banks employs auditors who have the experience and expertise to find mistakes in bills that most people would fail to notice. Troy & Banks’ team consists of expert analysts, many of whom have worked for utility and telecommunication companies prior to joining the company. If the audits show the ORDA was overcharged, the ORDA will receive a refund from its utility and/or telecommunications companies.

About Troy & Banks, Inc.: Since 1992, Troy & Banks, Inc. has saved its clients over $200 million in utility and telecommunications costs. Other recent clients include: Buffalo Public Schools, The Metropolitan Opera, Jersey City Schools, Amtrak, The New York Stock Exchange, U.S. Postal Service, and M&T Bank. Headquartered in Buffalo, N.Y., Troy & Banks Inc. serves clients nationwide with representatives in ten states. For more information, please call Thomas Ranallo at 1-800-499-8599 or visit www.troybanks.com.

Energy and telecom consulting firm has saved clients over $100 million

BUFFALO, N.Y. – The Metropolitan Opera has selected Troy & Banks to conduct a utility and telecommunications billing audit for its facilities.

Troy & Banks will review the Metropolitan Opera’s complex utility and phone bills going back up to six years. The audits will include a review of gas, electric, and phone bills. Tom Ranallo, President of Troy & Banks, Inc., states that most of these billing mistakes include errors in utility and telecommunication rates, tariffs, and service options. Ranallo states, “Most in-house auditors do not have the time or expertise to carefully review these complex billing issues.”

Under the terms of the contract, Troy & Banks will undertake a systematic review of utility invoices to identify and compute potential billing errors or overpayments made that can be recovered from the appropriate utility provider.

“As energy and telecommunications costs skyrocket, our company helps municipalities and organizations reduce their operating costs by finding cost savings solutions and billing discrepancies,” said Ranallo.  “We have already saved over $100 million for our clients.  We have expanded our core business of auditing utility and telecommunications bills to include energy and telecom expense management solutions.”

“It is an honor to welcome The Metropolitan Opera as a Troy & Banks’ client,” said Ranallo.  “We are excited about the opportunity to help them reduce utility costs and consumption.”

About Troy & Banks, Inc.: Since 1992, Troy & Banks, Inc. has saved its clients over $200 million in utilities and telecommunications costs. The growth of the company has been fueled by contracts with companies such as: New York Stock Exchange, American Stock Exchange, Salisbury Hotel, Bronx-Lebanon Hospital Center, New York Racing Association, Amtrak, Chicago Housing Authority, and Bayer Pharmaceuticals. Headquartered in Buffalo, N.Y., Troy & Banks Inc. serves clients nationwide with representatives in 10 states.  For more information, please call Thomas Ranallo at 1-800-499-8599 or visit www.troybanks.com.

About The Metropolitan Opera: The Metropolitan Opera was founded in 1883 and has become a venue for many artists, including singers, conductors, musicians, and dancers. The Met regularly hosts more than 200 stage performances and entertains more than 80,000 visitors each year. Millions of others are also able to experience The Met with its broadcast offerings. Some of The Met’s other initiatives include a radio broadcast series, “The Met: Live in HD,” a series of performances shown live in high definition in movie theaters worldwide, and a recent partnership with New York’s Lincoln Center Theater.

Troy & Banks, Inc. to search for overcharges

BUFFALO, N.Y. – Superior Group has contracted with Troy & Banks, Inc. to review past bills for overcharges. Utility and telecommunications to be included in the audit include: electric, gas, water/sewer, local phone, and long distance phone. The statute of limitations in the State of New York will allow Troy & Banks, Inc. to go back up to six years to recover overcharges.

Superior Group provides organizations with flexible staffing solutions, helping them to gain profitability and enhance efficiency. Staff augmentation services place qualified candidates with innovative corporations. The Superior Group benefits the employees because they place workers in positions that match their qualifications and career goals. Specialized programs are also created to meet staffing requirements. Superior Group works closely with their customers to create solutions to cater to their unique needs.

Superior Group was founded in 1957 and today has evolved into several different entities. Each entity serves a specific purpose to combat challenges businesses face. Though headquartered in Williamsville, New York, Superior Group has offices in 21 states. The Superior group has also expanded into Canada, Europe, and Asia. Additionally, they have been recognized with several awards and certifications for their staffing services and project solutions. One of their most prestigious certifications is the WBENC Certification, which is a certification for women-owned businesses. One of their entities, Superior Staffing Services, Inc. is recognized as one of the largest women-owned workforce solution providers in the country.

Tom Ranallo, President of Troy & Banks, Inc. states, “We will now represent Superior Group to review billing information and billing records to check for discrepancies. We look forward to working with Superior Group in order to hopefully recover possible overcharges.”

About Troy & Banks, Inc.: Since 1992, Troy & Banks Inc. has saved its clients over $200 million in utilities and telecommunications costs. The growth of the company has been fueled by national-level contracts with companies such as: Dun & Bradstreet, The American Stock Exchange, Sheraton Hotels, The New York State Police, Pfizer, and Continental Airlines. Headquartered in Buffalo, N.Y., Troy & Banks Inc. serves clients nationwide with representatives in 10 states. For more information, please call Thomas Ranallo at 1-800-499-8599 or visit www.troybanks.com.

Troy & Banks to Audit Empire State Development Corporation’s and Buffalo Niagara Partnership’s Utility and Telephone Accounts in Search of Billing Errors

BUFFALO, N.Y. – Empire State Development Corporation (ESDC), located at 633 Third Ave. in New York City, and the Buffalo Niagara Partnership, located at 665 Main St. in Buffalo, have both become the newest clients of Troy & Banks, Inc. Troy & Banks will audit both ESDC’s utility and telephone accounts and the Buffalo Niagara Partnership’s telephone accounts for possible mistakes due to utility and telecommunication billing errors.

ESDC and the Buffalo Niagara Partnership both benefit Western New York businesses. ESDC is New York’s lead economic development agency, encouraging economic investment by helping to start up companies in New York and assisting businesses in the expansion of existing operations, retaining and enlarging their work force, and helping them to compete domestically and internationally. ESDC has co-headquarters in Buffalo, Albany and New York City, in addition to 18 locations around the world.

The Buffalo Niagara Partnership includes almost 2,500 member businesses and is one of the largest business associations in Western New York. Their mission is to help businesses grow while improving the economic climate in the region.

Troy & Banks will review both organizations’ utility and/or telecommunication records, dating back to six years, to reclaim money from possible billing errors. Once Troy & Banks collects the billing information from the ESDC and the Buffalo Niagara Partnership, Troy & Banks will order the history of their service records. If the audits show they were overcharged, ESD and the Buffalo Niagara Partnership will receive a refund from their utility and/or telecommunications companies.

“Troy & Banks is excited to work with these two fine organizations that help and support businesses in the Western New York region and all of New York State,” states Tom Ranallo, President of Troy & Banks.

About Troy & Banks, Inc.: Since 1992, Troy & Banks, Inc. has saved its clients over $200 million in utilities and telecommunications costs. Other recent clients include Rich Products, the New York Stock Exchange, Cornell University, the Memphis Zoo, University of Baltimore, and DeLacy Ford, Inc. Headquartered in Buffalo, N.Y., Troy & Banks, Inc. serves clients nationwide with representatives in 10 states. For more information, please call Thomas Ranallo at 1-800-499-8599 or visit www.troybanks.com.

Energy and telecom consulting firm has saved clients over $100 million

BUFFALO, N.Y. – The State of Connecticut Office of Policy and Management has selected Troy & Banks to conduct a cost recovery audit of energy utility bills for Executive Branch agencies

“The state’s contract with Troy & Banks will focus on identifying inappropriate or erroneous energy utility bill charges, as well as recovering any refunds identified and authorized for collection,” said Raymond Wilson, Director of Energy Research and Policy Development.  “This represents a move forward in Connecticut’s efforts to reduce spending as well as save energy in state government buildings.  We understand the benefits of tracking our energy bills,” Wilson added.

“As energy and telecommunications costs skyrocket, our company helps municipalities and organizations reduce their operating costs by finding cost savings solutions and billing discrepancies,” said Thomas Ranallo, president of Troy & Banks.  “We have already saved over $100 million for our clients.  We have expanded our core business of auditing utility and telecommunications bills to include energy and telecom expense management solutions.”

Over the past 17 years, Troy & Banks has helped thousands of municipal entities, businesses, and corporations cut costs and secure refunds from overbilling.  Troy & Banks has provided services to the States of Missouri, South Carolina, Ohio, and New York; Counties of Rockland, NY, Erie, NY, Albany, NY; Cities of Naples, FL, El Dorado, KS, Olean, NY, Syracuse, NY and Buffalo, NY.  Also, the New York Stock Exchange, American Stock Exchange, Chicago Housing Authority, Greater New York Hospital Association, Massachusetts Hospital Association, Bayer Pharmaceuticals, New York Racing Association, Bronx-Lebanon Hospital Center, and Bryant & Stratton College.

Under the terms of the contract, Troy & Banks will undertake a systematic review of utility invoices to identify and compute potential billing errors or overpayments made that can be recovered from the appropriate utility provider.

“It is an honor to welcome Connecticut’s Office of Policy and Management as a Troy & Banks’ client,” said Ranallo.  “We are excited about the opportunity to help them reduce utility costs and consumption, and increase operational efficiencies.”

About Troy & Banks, Inc.: Since 1992, Troy & Banks, Inc. has saved its clients over $200 million in utilities and telecommunications costs.  The growth of the company has been fueled by national-level contracts with companies such as: Amtrak, Colgate-Palmolive Co., Bausch & Lomb Inc., L.L. Bean, New York Stock Exchange, U.S. Postal Service, and NBC Universal.  Headquartered in Buffalo, N.Y., Troy & Banks Inc. serves clients nationwide with representatives in 10 states.  For more information, please call Thomas Ranallo at 1-800-499-8599 or visit www.troybanks.com.

Company audits energy bills and helps clients manage their electric & gas energy needs

BUFFALO, N.Y. – Troy & Banks Inc., a national leader in energy and telecom consulting and auditing for businesses and government agencies, has just completed a move to its new corporate office at 2216 Kensington Avenue in Buffalo. The company had been located at 4536 Main Street in Amherst.

Tom Ranallo, President of Troy & Banks, Inc., bought what used to be an old warehouse and completely renovated the building, putting in a central workstation for sales representatives and auditors, executive offices, a conference room, and a full-service kitchen. According to Ranallo, “This new work environment will enable us to better serve the needs of our clients and provide much-needed space for our growing company.”

Tom Ranallo is also making sure that the new office embraces changing philosophies in energy. “As a leader is energy consulting, we feel it is important to lead by example,” Ranallo said. “We know that we must do our part to protect the earth’s future by promoting renewable forms of energy.” To that end, Ranallo buys all of the company’s power from green-energy sources. He has instituted a company-wide recycling program and even installed an energy-efficient heating system, which can be pre-set to heat or cool the building only during the times when people are actually in the office.